Kaizen first started working with Intro in 2007. As a busy creative agency we are highly reliant on our IT systems running smoothly.
As our external IT company, Kaizen have guided us though upgrades, expansion and a relocation as well as the day to day issues which arise.
When I came on board to organise the agency move to a new build a few years ago, their support was immense from the start. They explained all the options and advised on CAT 6 cabling, leased lines, back up lines, the phone lines and system, the comms room, server - the list goes on. It was a complicated move which went smoothly without missing a day’s work - we absolutely could not have done it with without them.
Kaizen continue to support us with bi-weekly site-visits and daily help desk support. Our account manager consistently makes the impossible happen and our technician has the ability to fix just about anything. I’d thoroughly recommend Kaizen.